GDPR Compliance

Last updated: January 2024

Our Commitment to Data Protection

cloud-fable is committed to ensuring that your personal data is protected in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page provides information about how we comply with data protection legislation and your rights as a data subject.

Data Controller

cloud-fable is the data controller for personal information collected through this website and in the course of providing our services. This means we are responsible for deciding how we hold and use personal information about you.

Contact details:
Email: [email protected]
Address: 47 Windermere Road, Reading, RG2 7HQ, United Kingdom

Lawful Basis for Processing

We process personal data under one or more of the following lawful bases:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
• Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legal obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
• Legitimate interests: Where processing is necessary for our legitimate interests or those of a third party, except where such interests are overridden by your interests or fundamental rights.

Your Rights Under UK GDPR

As a data subject, you have the following rights:

Right to Be Informed

You have the right to be informed about the collection and use of your personal data. We provide this information through our Privacy Policy and this GDPR page.

Right of Access

You have the right to request access to your personal data and supplementary information. This is commonly known as a "subject access request". We will respond to valid requests within one month.

Right to Rectification

You have the right to have inaccurate personal data rectified or completed if it is incomplete. We will respond to valid requests within one month.

Right to Erasure

You have the right to request the deletion of your personal data where there is no compelling reason for its continued processing. This right is not absolute and applies only in certain circumstances.

Right to Restrict Processing

You have the right to request the restriction of processing of your personal data in certain circumstances, such as when accuracy is contested or processing is unlawful.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

Right to Object

You have the right to object to processing based on legitimate interests, direct marketing, and processing for research purposes.

Rights Related to Automated Decision Making

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

Exercising Your Rights

To exercise any of your rights, please contact us using the details provided above. We may need to verify your identity before processing your request. We will respond to all legitimate requests within one month. Occasionally, it may take longer if your request is particularly complex or you have made multiple requests.

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly without undue delay.

Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Website: ico.org.uk

Updates to This Information

We may update this GDPR information from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically.